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Terms & Conditions

INTRODUCTION

Welcome to PelangiBooks.com website. By accessing or purchasing at PelangiBooks.com, you agree to be bound by the Terms of Use, as well as other policies listed below. PelangiBooks.com reserves the right, to add, change, or remove any part of these Terms and Conditions at any time without prior notice. Changes will be effective when posted on PelangiBooks.com. By continuing to use PelangiBooks.com after any changes posted constitutes your acceptance of those changes.

USE OF THE SITE

Certain services and related features on PelangiBooks.com may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. You hereby affirm and acknowledge that you are at least 18 years old and have the legal right and ability to use any credit card or any other online payment method used to purchase the products.

Every user of PelangiBooks.com is solely responsible for keeping your login ID and password safe and secure. You are entirely responsible for all activities that occur under your account, whether or not authorized by you.

You shall notify PelangiBooks.com immediately of any unauthorized use of your account. PelangiBooks.com shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

During the registration process, you have the option to sign up to receive promotional emails from PelangiBooks.com. You are able to opt out of receiving such promotional emails at any time by clicking on the unsubscribe link at the bottom of any promotional email.

THE CONTRACT

A contract is formed once your order has been accepted by PelangiBooks.com. You acknowledge that you are aware of the contents of and agrees to be bound by the Terms and Conditions herein.

PRICE, ORDERS AND PAYMENT

Prices and availability of items may be changed at any time without notice. The price at which you agree to purchase the items is the price stated on PelangiBooks.com at the time you place your order. You may be asked to provide additional verifications or information, other than phone number and address, before we accept the order. Payment for the items shall be made in full before physical delivery.

We are determined to provide the most accurate pricing information on PelangiBooks.com to our customers. In any case where the price of an item is not displayed correctly, PelangiBooks.com reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged.

DELIVERY

PelangiBooks.com will arrange a courier on your behalf, deliver the purchased items to the place designated by you and agreed to by PelangiBooks.com. Please note that the duration for delivery as quoted on PelangiBooks.com is only an estimated delivery period and shall not be construed as a guarantee. Please allow for at least 7 working days after which you may contact us or send us an enquiry for tracking purposes. A fully traceable delivery service is available.

For overseas delivery, you may be subject to import duties and taxes that are levied once the package reaches your country. Any additional charges for customs clearance shall be borned by you. Customs policies vary widely from country to country, you should contact your local customs office for further information. In addition, please note that when ordering from PelangiBooks.com, you are considered the importer of record and must comply with all the laws and regulations of the country in which you are receiving the goods.

RETURNS POLICY

No cancellation of order or refund will be entertained, unless the item you have ordered is out of stock. PelangiBooks.com will notify you as soon as possible if the item that you want to purchase is out of stock. You can either replace the item with item(s) of same amount or we will make a refund on the amount of the unavailable item.

EXCHANGE POLICY

Once a product has been sold, it cannot be exchanged except for the following: 

  • Products received are different from what is stated on the invoice; i.e. wrong goods are delivered.

ACCEPTANCE OF PRODUCTS

Unless you have notified PelangiBooks.com of any incorrect/incomplete items received for your purchase within three (3) days, the items shall be deemed to have been accepted by you as being in good condition and in accordance with the Contract.

SECURITY AND PRIVACY

Your privacy is important to us. Therefore, PelangiBooks.com pledges to be responsible when gathering your personal information and to protect your privacy in every possible way.

Generally, we use your information for administrative purpose like processing, confirming, fulfilling and completing your order. If there is any change of product availability, we will use the information provided by you to contact and notify you of the changes. PelangiBooks.com will not disclose your personal information without your prior consent.

LIABILITY

1. Should there be any incorrect/incomplete items received on your purchase, PelangiBooks.com shall have no liability to you unless being notified within three days upon receival.
2. Any service response or delivery duration stated in PelangiBooks.com are estimation only and PelangiBooks.com shall not be liable for any direct or indirect loss or damage arising from its failure to meet such response or delivery duration.
3. Any typographical error in PelangiBooks.com, quotation, price list, invoice or other documents issued by PelangiBooks.com shall be subject to correction without any liability.
4. PelangiBooks.com does not warrant that this website, servers or email sent from PelangiBooks.com are free of viruses or other harmful components.

COPYRIGHTS AND TRADEMARKS

You acknowledge and agree that we retain ownership of all intellectual property rights of any kind related to PelangiBooks.com and its services, including applicable copyrights, trademarks and other proprietary rights. All the website design, including, but not limited to text, graphics, images and underlying source code shall remain the copyright of PelangiBooks.com. You shall not modify, upload, post, reproduce any of the content in PelangiBooks.com without obtaining prior permission.

GOVERNING LAW

These Terms and Conditions shall be governed by and construed with the laws of Malaysia and shall be subject to the exclusive jurisdiction of the courts of Malaysia.